Is the WiFi slow? Need a new HDMI cable? Employees can type a free form simple sentence to create an issue.
Our AI will help you categorize and prioritize an issue Automatically and then route it to best person to help you.
The admin can assign an issue to anyone else on the team if someone else is better suited to take care of the issue.
Get a quick snapshot of all of your own issues or run detailed reports for the entire company. And you can download your reports as excel files.
Once you complete working on an issue, just resolve it, and we will instantly notify the submitter in Slack.