Anaek Privacy Policy
Anaek Inc (DBA AttendanceBot) is deeply committed to protecting the privacy of its customers.
This policy lays out how we store, retain and protect ‘personally identifiable information’ (PII) that you provide to us via
AttendanceBot. PII, as described in US privacy law and information security, is information that can be used on its own or with
other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our
privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally
Identifiable Information in accordance with our website or services.
What personal information do we collect from the people that visit our blog, website
or
app?
When registering for the product, as appropriate, you may be asked to enter your name,
email
address or other details to help you with your experience.
When installing OfficeAmp, you are asked for the following Slack permissions, which you consent to by installing in your Slack team.
-
View email addresses of people on your workspace - OfficeAmp will be able to view the email addresses of your Slack workspace’s members.
-
Modify your public channels - OfficeAmp will be able to modify information about your public channels, including name and purpose, as well as archive and create new ones.
-
Add slash commands and add actions to messages (and view related content)
-
Confirm your identity - OfficeAmp will be able to view your user id number, full name, and workspace id number on your workspace.
-
Add a bot user with the username @officeamp - OfficeAmp will be able to install a bot user that appears in and has access to your workspace’s directory. It can also post messages and view activity on messages in any channel it is invited to.
-
Access your workspace’s profile information - OfficeAmp will be able to access profile information for all users on your workspace, including names and contact information.
When do we collect information?
We collect information from you when you register on our site or services or enter
information on our
sites, any conversation that you have with the bot including any attachments that you upload, or any
conversation that you have with our customer support team. If you are a visitor, we collect information
from you that you fill in to the appointment or demo form.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign
up
for our newsletter, respond to a survey or marketing communication, surf the website, use our services, or
use certain other site
features in the following ways:
- If you log a support ticket with us, then with your explicit permission, our support team might access
your interaction logs with AttendanceBot to help root cause and resolve your issue.
- To allow us to better service you in responding to your customer service requests.
- To follow up after correspondence (live chat, email or phone inquiries.)
- To personalize your experience and to allow us to deliver the type of content and product offerings in
which you are most interested.
- To send periodic emails regarding analytics, your usage, and best practices.
App's use of information received from Google Restricted scopes APIs will adhere to Google's
Limited Use requirements.
How do we protect information?
We ensure that information collected is well protected because we understand the importance of
securing any information we collect when you are visiting our site or you have subscribed to our services.
Our website or services are scanned on a regular basis for security holes and known
vulnerabilities in
order to make your visit to our site or services as safe as possible.
Your personal information is contained behind secured networks and is only accessible by
a
limited number of persons who have special access rights to such systems, and are required to keep the
information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure
Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses
their
information to maintain the safety of your personal information.All of your data is stored on Amazon AWS
servers, which is the world’s biggest technology infrastructure provider.
All transactions are processed through a gateway provider and are not stored or processed on
our servers; we never ask for credit card numbers. When you pay your bill, we use www.stripe.com, which is one of
the largest payment processors in the world.
Cookies
Cookies are small files that a site or its service provider transfers to your
computer's
hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to
recognize your browser and capture and remember certain information. For instance, many vendors use cookies to help
remember and process the items in your shopping cart. Cookies are also used to help us understand your
preferences
based on previous or current site activity, which enables us to provide you with improved services.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all
cookies. You do this through your browser settings. Since browsers are a little different, look at your browser's Help
Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled.
Some of the features that make your site or service experience more efficient and may not function properly.
However the user will not be able to login to their profile.
We use cookies to:
- Understand and save user's preferences for future visits.
- Compile aggregate data about sitetraffic and site interactions in order to offer better site or service experiences
and tools in the future.
- We may also use trusted third-party services that track this information on our behalf.
By continuing to browse our website and/or installing AttendanceBot within your workspace,
you consent to the use of cookies which include but are not limited to:
- Google Analytics
- Google Tag Manager
- Facebook Ads
Our use of cookies at any time is subject to change and we may use additional cookies on the
website to improve upon the experience offered.
Data retention and deletion
We retain your data for as long as you are a customer with AttendanceBot or you have the product
installed in your Slack workspace and thereafter for such a period as may be required for our legitimate purposes in
compliance with any legal, audit, and compliance requirements. In certain cases, we may delete your data on your request.
To request a complete data purge, you can open a ticket by messaging "dialm" to AttendanceBot in Slack or Microsoft Teams
or you can write to us at hi@harmonizehq.com
Third Parties
We do not sell, trade, or otherwise transfer to outside parties your Personally
Identifiable
Information unless we provide users with advance notice. This does not include website hosting partners and
other parties who assist us in operating our website or services, conducting our business, or serving our
users, so long as
those parties agree to keep this information confidential. We may also release information when its release
is
appropriate to comply with the law, enforce our site or services policies, or protect ours or others'
rights, property, or
safety.
Our data processing guidelines include standard contractual clauses with respect to terms governing the processing
of personal data. We periodically update these terms. If you have an active subscription for any of Anaek’s products,
we will let you know when we do via an email or in-app notification.
The following are Anaek’s sub-processors:
- Amazon Web Services, Inc.
- Google LLC
- Freshworks Inc.
- tawk.to Inc.
- Drip, Inc.
Third party links
Occasionally, at our discretion, we may include or offer third-party products or services
on
our website. These third-party sites have separate and independent privacy policies. We therefore have no
responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to
protect the integrity of our site or services and welcome any feedback about these sites or services.
Google
Google's advertising requirements are described by
Google's Advertising Policies.
They are put in place to provide a positive experience for users.
We use Google AdSense Advertising on our website or services.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use
of
the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on
the
Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network
privacy
policy.
We have implemented the following:
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
- Facebook Pixel
We, along with third-party vendors such as Google, use first-party cookies (such as the
Google
Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers
together to compile data regarding user interactions with ad impressions and other ad service functions as
they
relate to our website or services.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively,
you
can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt
Out
Browser add on.
GDPR
Visitors and AttendanceBot users have the following rights under the GDPR:
- The right of access to Visitor Personal Information;
- The right to rectification or correction of any errors in Visitor Personal Information;
- The right to request deletion of Visitor Personal Information;
- The right to restrict or object to the processing of Visitor Personal Information;
- The right to withdraw consent to the processing of Visitor Personal Information;
- The right of portability in Visitor Personal Information; and
- The right to lodge a complaint with a supervisory authority.
The following table gives information on how we handle personal information
| Basis of collecting Personal Information |
Relevant GDPR article |
| To provide service |
Art 6(1) - Consent, Art 6(2) - Performance of contract |
| For us and our partners to market their services to you |
Art 6(1) - Consent |
| Compliance |
Art 6(1)(c) - Compliance with Legal obligations |
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online
services to post a privacy policy. The law's reach stretches well beyond California to require any person or
company in the United States (and conceivably the world) that operates websites collecting Personally
Identifiable Information from California consumers to post a conspicuous privacy policy on its website
stating
exactly the information being collected and those individuals or companies with whom it is being shared. -
See
more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site or services anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a
minimum, on the first significant page after entering our website or services.
Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the
page
specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By logging in to your account
How does our site or services handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a
Do
Not Track (DNT) browser mechanism is in place.
Does our site or services allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13
years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade
Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what
operators
of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United
States and the concepts they include have played a significant role in the development of data protection
laws
around the globe. Understanding the Fair Information Practice Principles and how they should be implemented
is
critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following
responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals
have
the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to
the
law. This principle requires not only that individuals have enforceable rights against data users, but also
that
individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by
data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes
requirements
for commercial messages, gives recipients the right to have emails stopped from being sent to them, and
spells
out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Market to our mailing list or continue to send emails to our clients after the original transaction
has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
Disclaimer
We disclaim all liability related to your collection and use of personal information
through AttendanceBot.
Changes to Privacy Policy
We may update this policy from time to time.
Your continued use of our products means that you consent to any changes made in the Privacy policy. Services, as
applicable, constitutes your agreement to be bound by such changes to the privacy policy. Your only remedy if you do
not accept the terms of this privacy policy, except where expressly otherwise agreed, is to discontinue use of our site
or the Subscription Services (as applicable).
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the
information below.
https://www.officeamp.com/privacy/
Anaek, Inc
2035 Sunset Lake Road
Suite B-2
Newark, DE 19702
hi@harmonizehq.com
Last Edited on 2022-08-26